Terms of Purchase

Product disclaimer

These products should not be used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please refer to FDA Import alert 54-15 for more information. VIP Kratom makes no representations in relation to the product’s intended use or suitability for use. This product includes chemicals that are known to the state of California to cause cancer, birth defects, or other reproductive harm; in particular, nickel, arsenic, and lead. Please visit p65warnings.ca.gov for more information. 

Product use and handling

VIP Kratom does not endorse the use of this product for any purpose, and as such, VIP Kratom does not supply instructions for use or directions for use on this website or on any product packaging. The purchaser is responsible for the use of our products and, by purchasing, fully agrees to these terms and conditions of purchase and acknowledges that they understand the meaning behind them. All purchasers are fully responsible for all due diligence and research regarding intended use of the product before purchasing the product. It is the responsibility of the purchaser to know the risks and issues that may or may not arise from the use or handling of our products. 

Liability waiver

By purchasing from VIP Kratom, you agree that this website is not responsible for any issue/s that may arise from the use or handling of our products. Once the intended recipient of the order receives the product, the hold harmless clause is considered to be in effect. Additionally, VIP Kratom is not responsible for any handling of the products by a third party. The intended recipient of the product is the individual who receives the product at the shipping address supplied in the details of the original order.

Age restriction

All users of this website must comply with age restrictions. Any user below the age of 21 years is not permitted to browse or access the content on this website as stated in the Terms of Service policy. Any user under the age of 21 must leave this website immediately, even if accompanied by an individual over the age of 21. 

Legal waiver

By purchasing our products, the purchaser understands that there may be differing legalities between various states and counties. This website cannot guarantee that any information relating to these legalities is 100% up to date. The customer is liable for their purchase, and as such, is responsible for any due diligence in knowing the laws in their locale. VIP Kratom will not be held responsible for any unlawful use of our products in areas to which the purchaser orders to or travels.

Customer data

The customer understands personal data may be used in relation to the operation of this website, including the process of shipping orders, contacting customers, and completing payments. Please refer to our privacy policy for more information on how we use and protect your personal data.

User access and customer accounts

VIP Kratom reserves the right to terminate the access to this website of any user at any time, for any reason. Additionally, we reserve the right to block any customer account, user IP address, email address, phone number, or shipping or billing address at any time, for any reason, as we see fit. We are not required to provide a reason for terminating a user account from our database. We also reserve the right to block a specific payment method from being used and to blacklist a customer altogether from using any and all payment methods. 


Any disputes raised with VIP Kratom are to be handled exclusively by VIP Kratom.