Below is a detailed explanation of the refund and return policy of vipkratom.com. Please read it carefully before purchasing our products.
This website offers users a 30-day refund guarantee policy. Please note that this policy applies to both opened and unopened products. We do not require the customer to supply a reason for requesting a refund; however, we do require that all products are returned to us before we can issue a refund. The 30-day refund period begins on the day that the tracking number shows the product as delivered and not from the date the order was placed on the website.
Please be aware that any products being returned that have been opened must have at least 85% of the original contents in order to qualify for a refund.
We do not restock or resell products that have been opened. These products are disposed of.
In order to successfully request a refund, please follow these steps:
Please note: It may take up to five business days for a credit/debit card or e-check reversal to appear on your statement.
Unopened items may be exchanged for up to 90 days after purchase. In order to successfully exchange an unopened item, please follow these steps: